Social Media Management, Social Marketing & Lead Generation
Social media takes work, there’s no doubt about it. Any business that has tried running their own Facebook and Twitter profiles knows that gaining new customers is more difficult than it seems.
At the end of the day it comes down to focusing on three areas: 1) Building a Fan Base, 2) Conducting Customer Service, and 3) Generating Leads. Social Agency’s platform is made to guide businesses through these three steps and ensure that they’re getting the most out of social.
Building a Social Media Fanbase
Business can make as many posts as they want, but without a decent sized fan base it’s the equivalent of screaming a message into thin air. Social Marketing takes the process of building a fan base and splits it into three actionable stages that are proven to grow audiences as quickly as possible.
Generating Leads with Social
One of the most exciting parts of Social Marketing is the ability to find relevant leads based on searches for keywords and phrases. The results are current and can be based on location. Here’s how it works:
Customer Service with Social
Over 51% of Facebook users and 81% of Twitter users expect a response to an online complaint or question within one day. With that kind of time pressure, companies need a way to instantly hear about what their customers are saying to them and reply at the drop of a hat.
Having access to suggested content, customer service abilities, and leads data changes the way businesses think about social media. It’s that kind of information that helps increase followings and build real ROI.
- Monitor Facebook, Twitter, Foursquare, Google+, and LinkedIn accounts
- Schedule posts and preview the content before it goes live
- Find interesting content that fans will like, comment on, and share
- Receive alerts anytime someone posts to a business’ Facebook page or mentions their account on Twitter
- Generate business leads based on what people are talking about in real time